Frequently Asked Questions
(FAQ)
E-MAIL
My e-mail address has changed since I registered for a writing course. How do I change it so I don't miss any lessons?
Send us a message and include the following information: Your name, Old e-mail address, New e-mail address, Title of Writing Course
I registered for an e-mail writing course but I haven't received my first lesson yet. What's the problem?
Four possibilities: 1) The first lesson is sent to you within 24 hours *after* you register and submit payment; 2) You submitted an incorrect e-mail address; 3) You've not paid for your course; 4) Your Bulk Mail folder deleted our messages.
COURSE ACCESS REQUIREMENTS
To benefit from our writing courses, you need access to the following elements:
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An e-mail program and an e-mail account
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Internet Access
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Knowledge for surfing to various Web links
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Knowledge for downloading, saving and viewing pages or documents from the Internet
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Knowledge for cutting and pasting text in your e-mail message
Note: We do not offer technical support for basic Internet and E-mail functionality. Please contact your ISP or a knowledgeable friend when you need help. Thanks. Of course, if a message gets garbled or lost in transmission, please contact us and we'll be glad to re-send your lesson.
REGISTRATION AND ENROLLMENT
When is the deadline to register for one of your courses?
Our writing courses do not have enrollment deadlines. Registration is open 365 days a year.
Can I register for one of your writing courses a month in advance?
Yes, but you'll need to send us a separate message telling us the date to begin sending your lessons.
HOW COURSES WORK
The Writer's Mentor courses are conducted almost entirely by e-mail with occasional tutorials or notes posted here on this Web site. When additional information is available for a specific course, you will be given additional information.
Mailing Lists
At the time of enrollment, you provide an e-mail address where you want to receive your lessons and any special notes from the instructor. Your e-mail address is known only to us and is never sold, shared or rented. Period.
E-Mail Writing Courses
Writing courses are built around your lessons, assigned reading and "lectures" that you'll receive by e-mail, and do not include feedback from the instructor. Each lesson includes a writing assignment that you can complete at your leisure, since these courses have no deadlines or due dates for assignments. Basically, you work at your own pace.
One-on-One Mentoring Services
When you register for any writing course, you have the option of requesting private, one-on-one mentoring help from the instructor. This option is available even if you are not currently enrolled in one of our writing courses.
You would choose this option when you want your work critiqued by the instructor, or when you want help applying the writing principles to your own project. One-on-one mentoring is limited by the number of students requesting assistance from the instructor. If the instructor's mentoring schedule is full at the time you requested, we will notify you and offer alternate dates.
Download Links and URLs
Your lessons may include links where you can download specific information or templates from our Web site. In addition, we include URLs to various sites on the Internet where you can surf for further information pertinent to each course (if applicable). It is your responsibility to know how to do this, as we do not offer technical support for downloading documents.
Maximum Number of Students for Each Writing Course
E-mail Writing courses have an unlimited number of students since in most cases, no instructor feedback is required.
INSTRUCTOR AND STUDENT INTERACTION
How much interaction will I have with other students who are enrolled in a course at the same time I am?
You will have no interaction with other students because I don't believe in giving criticism and feedback publicly. Your writing and learning experience is unique to you. You're paying to learn and have your work critiqued. Why would you want to read about someone else's mistakes and expend that precious amount of time that you could put to use in your own writing project? Not only that, but you can't copyright a story idea. So why put it out there?
How much interaction can I expect with my instructor?
In addition to receiving your lesson and homework feedback once a week, you have access to your instructor by e-mail for a limited amount of questions. When you require additional help, you might want to inquire about private mentoring with your instructor. Besides that, your instructor will interact with you by sending out periodic updates or additional material that requires your feedback.
REFUNDS
I didn't know there would be so much study time and homework required for this course. I want to un-enroll. How do I apply for a refund?
Please refer to our Refund Policy. If you qualify for a refund, please contact us as noted on the Refund Policy page.
THE VIRTUAL CLASSROOM
What is a Virtual Classroom?
A Virtual Classroom is a learning medium where you attend classes through accessing your lessons and supporting materials through an e-mail account. The classroom is virtual because it's an Internet-based class, not a physical building, nor a class with set hours where you are required to show up in person.
I've never taken a writing course through e-mail. How do I learn and how do I apply this information to my writing projects?
All of our writing courses are offered by e-mail so you can study and learn in the convenience and privacy of your personal environment, whether that's at home, on the beach, traveling, or at the office. Your instructor sends your lessons, supporting materials, information and homework assignments to your e-mail address. It's your responsibility to check your e-mail daily to see if you've received messages from your instructor. It's that simple. You register. You pay for the course. Your lessons arrive by e-mail.
For some students, it can be more difficult to participate in a virtual classroom because it requires more self-discipline and you don't have to show up at a particular place and time to attend the class or turn in your assignments. You are responsible for your education. What you put into it, is what you'll get out of it.
Let's face it. If you don't write and complete the assignments, you can't apply it to your writing projects. Writing courses are about the act of writing...you, taking the time to write and applying the lesson's content is what will help you succeed. Don't write, and you're just throwing your time and money away.
If you don't think you'll do well outside of a conventional classroom, then perhaps you should consider finding a local person to mentor you, or you should consider attending a local college or university.
STILL HAVE MORE QUESTIONS?
If you didn't find an answer to your question on this page, please contact us. We'll get back to you as soon as possible. Thank you.
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